Obtaining the Keys
When you arrive for your check-in inspection you will be provided your keys to the property once you pay your first months rent. The inspector on site will collect your rent check from you (all first month rent payments MUST be made in certified funds).
Purpose of the Check-In Inspection
The purpose of the check-in inspection that we conduct is two fold. The first part of the inspection is to acquaint you with the property and point out important features and items such as: water shutoff valves, circuit breakers, furnace filter locations, etc. The second portion of the inspection is to document the condition of the property upon your possession of the property. We take full pictures of the property in addition to completing a written report. By recording the property’s condition in this level of detail we are able to protect both your interest and the landlords interest in the property.
Back to Back Moves
In many cases, we will move one tenant out of a property the last day of a month and move a new tenant in the next day. In the majority of all moves, we do not have any problems with this arrangement. However, there are cases where the outbound tenant does not perform as expected and certain aspects of the property may not meet expectations. Unfortunately it is outside of our control to prevent this from happening, however we will do everything we can to correct this situation to your satisfaction.
Expectations of Property Condition
As stipulated in the rental application as well as the lease agreement, all properties are leased in an “as is” condition. We require all tenants to professionally clean all carpets and to clean the property among other items. At this time we do not require the property to be professionally cleaned. We are happy to address your concerns regarding the property however we can not guarantee or promise that all requests will be met.